| Testimonials | ||
| What our client partners think about us: | ||
"We have been working with Johnsons Photopia for many years, during this time we have built a very positive partnership always finding the team to be responsive to any requests we have made and flexible enough to manage those challenges efficiently and professionally." John Adderley The Jessops Group | ||
"Praktica (UK) Ltd has been associated with JPSS for over ten years and they represented us as our official Technical Helpline during this time. Our experience without exception has been first class, and we have received compliments on our service, not only from consumers, but also from our retail customers, multiple and independent. As individuals we find that their technical staff are professional, knowledgeable, but most importantly approachable and we cannot speak to highly of the service we have received. Here's to the next ten years and beyond." Peter White Praktica (UK) | ||
"From the beginning of our relationship with Johnsons Photopia, the service division JPSS has clearly been a gem. Their staff are both knowledgeable and pleasant to work with. Our customers have been very pleased with the quality of service and speed at which repairs and technical matters are addressed. In addition, our internal technical team has found the JP staff eager to learn, willing to go the extra effort and always interested and engaged. We feel confident with the service and repair that JP has offered PocketWizard customers in the UK in the past and we're confident it will continue for years to come." Lorenzo E. Gasperini PocketWizard | ||
"General Imaging is one of the latest players to join the Digital camera market and launching into the UK, one of Europe’s most competitive markets, was a tough job. Right from the start, we had to offer a fabulous consumer deal and also give retailers a reason to stock and promote a new and unproven brand. We knew, from the word go, that our service policy would be pivotal in retailers’ decisions and we decided that we should be seen as ‘Best in Class’. We approached JPSS with a tough set of requirements which resulted in General Imaging being able to offer the industry’s fastest turnaround time on warranty repairs. This has given retailers a great deal of confidence and the stream of emails and letters from delighted consumers backs this up. JPSS has been a great partner in the launch of the GE camera brand and we look forward to many more years of working with them" Gary J Banks General Imaging Europe Ltd. | ||
"Kodak has been associated with Johnsons Photopia for many years and during this time they have provided Kodak with a wide range of services. These services have ranged from consumer digital repairs, Pan-European product returns management, through to "one-off" special projects. Johnsons Photopia staff are professional, dedicated and courteous and throughout the time that Kodak has been associated with Johnsons Photopia we have been impressed with the flexibility and professional manner in which they operate regardless of the tasks being undertaken." Trevor Whayman Kodak Ltd. |